HAS 102F Introduction to Health Services Management Practice Exam

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• Who is the highest ranking SNCO?
• What is the AFSC for Health Services Management Craftsman?
• Medical Groups can be found in which settings?
• Which facility's primary mission is to treat Active Duty personnel?
• Which statement describes the role of the Medical Group Commander (MDG/CC)?
• What constitutes data analytics in health care?
• Which of the following is included in PRAP duties?
• What best describes continuity of care?
• Which program manages the awards and decorations program?
• The Dependent Medical Care Act was enacted in what year?
• What is the electronic version of the CFETP?
• What is health care supply chain management?
• What is the five-character AFSC for Health Service Management Helper?
• Which act established the Department of Defense?
• Deference to expertise is demonstrated by which behavior?
• Define cost accounting in health care and name a method used to allocate costs.
• What is the AFSC for Health Services Management Journeyman?
• Which of the following is NOT typically listed as an ancillary service at medical centers?
• Who partners with the Flight Commander to administer policies and procedures?
• Before attaining the 9-skill level, what promotion is required?
• How many characters does an Air Force Specialty Code (AFSC) consist of?
• Leadership commitment focuses on which aspects?
• What is the primary purpose of change management in health care?
• What is the primary objective of change management in health care?
• Drills/testing are part of which plan?
• Which rank range corresponds to the Craftsman designation?
• What does the acronym MDSS stand for?
• Medical clinics provide which type of care?
• Reluctance to simplify is best described by which statement?
• Who oversees their own squadron?
• Which CDC must be completed to reach the 7-skill level?
• Health economics is best defined as which of the following?
• Which statement best describes Lean and Six Sigma in healthcare?
• What does the third character represent in an AFSC?
• Which base housed the Lackland AFB Hospital?
• What is the purpose of an Air Force Specialty Code (AFSC)?
• In the 1960s, the Medical Service's goals included assisting in the termination of communism and relieving suffering of which conflict?
• In hospital finances, capitation is defined as
• Which of the following is a classic management function?
• A key goal of continuous process improvement is to:
• In the Duties of Personnel & Administration, which role serves as the key member for providing personnel support?
• Which set of flights belongs to the Aerospace Medicine Squadron (AMDS)?
• Medical clinics are supported by which of the following?
• Privacy and confidentiality differ in which way?
• Which of the following are hospital KPIs?
• During training in 4A01, what is the skill level and title?
• Which process within the Air Force is responsible for identifying qualified medical SNCOs to fill Medical Group Superintendent positions?
• Which squadron prevents and treats dental disease and ensures personnel readiness and optimal oral health?
• Which item is a focus of patient centeredness?
• Which statement correctly describes the five-character AFSC structure?
• Which outcome is targeted by CPI?
• Which title is the senior enlisted advisor in a squadron, assisting the commander with personnel and resources?
• What is a primary goal of service line management?
• What are the main goals of the Meaningful Use program (historical) in health IT?
• These flights are within what squadron: Flight medicine; Health & wellness; Public Health; Optometry; Bioenvironmental engineering?
• Which of the following is NOT a standard organizational unit for MTFs?
• When did the Military Health System begin transition under the Defense Health Agency (DHA)?
• Who was the first Surgeon General of the Air Force Medical Service?
• Which statement about the size of Medical Squadrons is correct?
• What is the primary purpose of a balance sheet in healthcare finance?
• What are Lean and Six Sigma and how are they used in health care?
• Who typically holds fiduciary duties in a health care organization?
• Which statement best describes the Medical Group Commander’s role?
• What does CPI stand for in this context?
• What instrument is commonly used to measure patient experience in hospitals?
• After completion of this course, which skill level will you obtain?
• Which of the following was NOT part of the Air Force Medical Service's initial set of services?
• What does the Medicare value-based purchasing (VBP) model tie reimbursement to?
• What best describes a patient safety culture?
• Which statement best describes HIPAA's primary focus?
• What does the acronym MTF stand for in military health services?
• Which role provides clinical data and provider template management to support the Group Practice Manager?
• Which service area was included in the Air Force Medical Service upon its establishment?
• When is the Air Force birthday?
• Which service is listed as included in medical centers' ancillary services?
• Which of the following is NOT listed as a key principle of CPI?
• What is the mission of the military healthcare system?
• Which of the following best defines clinical governance and its components?
• In an AFSC, what does the second character represent?
• What is risk management in a hospital setting?
• Which statement best describes strategic planning in a hospital?
• Which statement best reflects service line management in a hospital?
• Which facility provides outpatient and inpatient care, ancillary services, and some specialty care clinics?
• Which concept improves productivity of resources, assets, equipment, responsiveness & decision-making within CPI?
• What title refers to the highest-ranking SNCO or NCO of a work section or office?
• Upon arrival at your first duty station, which document does your supervisor use to manage your training progression?
• In the AFSC 4A01, what does the third character '0' stand for?
• Who helped design the first major USAF hospitals at Elmendorf, Travis, Andrews, and Lackland AFBs?
• Which statement best describes a key risk indicator compared with a key performance indicator?
• Why is accreditation by a recognized body important for health care organizations?
• Which role provides dedicated readiness, health, morale, welfare, and quality of life issues within their organization and serves as the commander's advisor on personnel, programs, enlisted career progression, PME, family needs, financial matters, housing, or recognition?
• Which position serves as the senior enlisted advisor in a squadron?
• Lean management targets which types of waste?
• What is a primary responsibility of the Squadron Commander?
• Which of the following describes the duties of a Front Desk Clerk?
• Which is a principle of trusted care?
• What percentage of the Medical Service worldwide did Gulf War personnel represent?
• Which facility became the Air Force's largest medical facility in 1957?
• What is the AFSC for Health Services Management Superintendent?
• What are the steps in a data breach response plan in health information management?
• MEPS is an example of which MTF unit?
• These flights are within what squadron: Medical services (family practice, dermatology, cardiopulmonary); Surgical services (surgery clinic); Maternal/Childcare (OB/GYN, pediatrics)
• Which components are typically included in clinical governance?
• This squadron provides support for the MTF: Ancillary services, resource management, managed care, medical logistics, & medical information.
• Which statement about health information exchange is NOT true?
• What is a suffix?
• Which term describes systematic efforts to progressively improve processes and outcomes in health care?
• Capital budgeting in health care involves which of the following?
• Name the three different types of Medical Treatment Facilities.
• During which conflict did the Air Force provide 925 beds and 4,900 medics?
• In the AFSC example 4A01, what does the first character represent?
• Informed consent is defined as:
• Which statement best describes the difference between ethics and law in health care decision making?
• In 1959, aviation medicine was renamed to what term?
• If the Flight Commander is absent, who is responsible?
• Which payment model pays a fixed amount per patient per period, potentially at risk for underutilization?
• The Medical Group Superintendent is responsible for:
• Population health management differs from traditional care in that it focuses on
• During which war did the first air-transportable hospitals depart on August 11, 1990, from Shaw, MacDill, and Langley AFB?
• Effective continuity of care is associated with which outcome?
• Which statement best describes a RAMR's use in hospital performance evaluation?
• What capability was key to rapid mobility in Gulf War medical operations?
• Which scenario is a capital budgeting decision?
• The Flight Commander is responsible for: Appointed by the squadron commander; Improve overall organizational performance; Manages & provides quality patient care; Works with flight enlisted lead to ensure a cohesive team focused on patient care.
• Sensitivity to operations is most accurately described by which phrase?
• In what year was the Air Force Medical Service established?
• When was the Air Force Medical Service established?
• Who must approve your upgrade to the next skill level?
• When did the Military health system transition to the Defense Health Agency (DHA)?
• What is the career field education training plan (CFETP)?
• Which statement best describes what the first digit identifies in an AFSC?
• What is change management in health care?
• What does the fifth character indicate in an AFSC?
• In what year was aviation medicine renamed to aerospace medicine?
• Which description best defines Process Improvement (CPI)?
• Which statement best describes the purpose of Donabedian's model?
• Under what position within the MTF does the Air Force Personnel Center (AFPC) fall into?
• Which position is primarily responsible for quality programs, human resources programs, and inspection & accreditation matters within the medical group?
• Which of the following is NOT a Donabedian dimension of quality?
• These flights are within what squadron: Clinical dentistry; Dental laboratory; Dental support?
• Which of the following describes the duties of a Medical Office Manager?
• What is The Joint Commission and what is its relevance to health organizations?
• Respect for people is best expressed by which statement?
• This squadron contains the majority of outpatient clinics within the MTF and houses most Primary Care Optimization. Which squadron?
• Which function is described as monitoring information technology and security programs, and requesting technical assistance?
• What is clinical workflow redesign and why is it important?
• During the Gulf War, approximately how many Air Force medics supported the operation?
• Which function is responsible for the management of the unit mobility program by ensuring assigned personnel are trained and equipped for deployment?
• How do quality assurance (QA) and quality improvement (QI) differ?
• What is the role of the Chief Information Officer (CIO) in a health system?
• In 1958, who were the first two flight surgeons for NASA's Mercury, Gemini & Apollo programs?
• Which scenario best exemplifies a KPI in health care?
• Which document identifies life cycle education/training requirements for the health service specialty?
• Which of the following is NOT one of the four classic management functions?
• Which flight is responsible for inpatient and outpatient medical records and release of information?
• Which act passed in 1956 broadened the responsibilities of military service members to provide care and treatment for their family members?
• Where is the 59th Medical Wing located?
• What mnemonic helps remember the order of the AFSC characters?
• Which statement correctly defines access to care and its importance?
• Which of the following is NOT typically listed as a Lean waste category?
• What are the organizational structures for MTFs?
• The in/out processing of personnel is a responsibility of which program?
• Which individual assists the squadron commander with managing personnel & resources within the squadron and reports to the squadron commander?
• By the end of the Gulf War, AFMS personnel totaled how many members (officers and enlisted combined)?
• Which course must be completed to earn the 5-skill level?
• What are the four domains of change?
• Which of the following describes the duties of aeromedical evacuation?
• Reluctance to simplify is best described by which statement?
• What is the primary function of the Dental Squadron?
• What is data governance in health information management?
• Which of the following describes TOPA's responsibilities?
• Which of the following lists the correct set of titles for the five skill levels?
• Which of the following is NOT a core component of value-based care?
• Sensitivity to operations is best described by which phrase?
• Which factor is reduced as part of CPI to improve process efficiency?
• Which statement best describes patient navigation in health care?
• Which statement best describes budget variance analysis in healthcare finance?
• The most effective CPI efforts contribute to the attainment of whose priorities?
• In the AFSC 4A01, what does the letter A indicate?
• What is a prefix?
• What does the fourth character indicate in an AFSC?
• Which statement best describes the order of the Health Services Management career levels?
• What is the typical progression path for Health Services Management specialties?
• What best describes a Health Information Exchange?
• True or False: The MDG Superintendent is selected by the Medical Group Commander.
• What are the duties of Information Systems?
• Which system tracks the 5-skill level STS/JQS tasks?
• Name a component of an emergency preparedness plan for a health system.
• What is used in technical training?
• Which statement differentiates micro-level decision making from macro-level decision making in health services management?
• What is an electronic health record (EHR) and what is a key benefit?
• Respect for people is best expressed by which statement?
• Who served as the second Surgeon General of the Air Force Medical Service?
• What is the goal of Continuous Process Improvement (CPI)?
• In an emergency preparedness plan, which element provides a formal chain of command during an incident?
• What are the main differences between Medical Treatment Facilities (MTFs)?
• Which of the following is an example of micro-level decision making in health services management?
• Which of the following is a core element of disaster preparedness in health care?
• The Medical Group Deputy Commander responsibilities include:
• On what date did Congress enact the National Security Act?
• What is revenue cycle management in a hospital?
• Which statement is not one of the seven principles of trusted care?
• Medical Squadrons are typically found at what type of facilities?
• On August 8, 1990, which conflict featured the largest deployment since the Vietnam War, with air-transportable clinics and hospitals key to rapid mobility?
• What does interoperability mean in health IT?
• Approximately how many personnel are assigned to a Medical Group?
• What is a risk-adjusted mortality rate (RAMR) and why is it used?
• How does benchmarking drive performance improvement in health care?
• Which is the electronic version of CFETP?
• Medical Squadrons are characterized by which personnel range?
• Which form is used to annotate the supervisor's recommendation for a 5-skill level?
• Which war was the first conflict for the USAF Medical Service?
• What is the AFSC for Health Services Management Apprentice?
• Which office is responsible for collection of payments and processing billing statements?
• Which of the following is a duty of the Personnel Reliability Assurance Program (PRAP)?
• What is the most common type of MTF?
• Guard and reserve units have which MTF designation?
• Which of the following is one of the seven principles of trusted care?
• What does the mnemonic for the four domains map to?
• This squadron prevents disease and injury, protects the environment, and anticipates medical contingencies. Which squadron is it?
• Which storm deployed 6,900 medics to staff 3,740 beds in the Air Force fixed and contingency hospitals in Europe?
• Which statement best captures commitment to resilience?
• What is utilization management in managed care?
• Commitment to resilience is best described by which statement?
• Which statement best describes a balance sheet and an income statement, and their relevance in health care finance?
• Which statement best distinguishes fiduciary duty from stewardship in health care governance?
• Has overall responsibility for all activities of the medical facility, is accountable for the accomplishment of all aspects of the medical group mission, and serves as the chief executive officer & the medical advisor to the wing/installation commander.
• Constancy of purpose emphasizes which principle?
• Which option correctly describes risk-adjusted funding in health care?
• What will your supervisor use upon arrival to your first duty station?
• Constancy of purpose in CPI aims to:
• Which statement is true about leadership commitment?
• In the mnemonic for ancillary services at medical centers, what does 'Rats' stand for?
• Which program monitors OPR/EPR/LOE?
• What is budget variance analysis?
• Which statement accurately differentiates macro-level decision making?
• In what year did the Gulf War begin?
• What does risk-adjusted funding mean in health care?
• Surge capacity planning in an emergency preparedness plan focuses on?
• What is the name of the 9-skill level AFSC in Health Services Management?